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The seventh stage of planned change

The seventh stage of planned change—Initiating the Program or Policy  Plan—focuses on weaknesses of the first six stages of planned change. It  is critical for the planner to review the first six stages in order to  ensure a greater chance of success.

This week you will prepare a report in Microsoft Word reviewing the  implementation of your program or policy. You will then evaluate  outcomes. This report is to be presented to an audience that includes  members of the Center for Justice, the Mayor of Fictionland, and the  Chief of Police. The report should include the following elements:

Part I: Compilation of previous steps, with additional detail:

  • A summary of the problem-solving technique employed.
  • A list of two potential sources contributing to the problem. Also  argue why you believe these factors are responsible for the  community-police problem(s) in Fictionland.
  • A summary of the newly created goal(s) and objective(s).
  • A detailed explanation of the program or policy adapted.
  • An action plan.
  • Tools used to conduct a process evaluation.
  • Tools used to conduct an outcome evaluation.
  • Conclusion to the program or policy implementation and outcome.

Part II: Create measures for evaluation of the design and  objectives of your program or policy for the Fictionland Police  Department. Include the following points in your report:

  • Considering the objectives that you created in a previous  assignment, create two measures to evaluate the effectiveness of your  program or policy for every objective.
  • Include a statement as to why these measures are valid measures.

  Project Scenario

Tensions between the minority community and the police are regrettable problems in the United States. One city, Fictionland, has experienced tremendous population growth and demographic changes in the past 50 years. The Fictionland Police Department has been criticized by a powerful citizen-based organization, Center for Justice, for engaging in illegal racial profiling tactics and for being generally unresponsive to complaints about police harassment and police brutality allegedly committed against members of the minority community. DetailsThe Fictionland Police Department in New Jersey was established in 1945 to deal with the community’s growing concern with traffic congestion and increasing crime rates. Fictionland’s population in 1945 was 5,000 and predominantly Caucasian. According to the latest census figures, Fictionland’s population is now 68,000 and racially diverse. Approximately 25 percent of the Fictionland population is a racial minority. The latest projections suggest that if this trend continues, at some point, Fictionland with be 51 percent white and 49 percent racial minority.The department had 14 full-time police officers on staff in 1945, and all were Caucasian. Today, the department has 60 full-time officers with only two minority officers on staff. Over the past five years, members of the Center for Justice have claimed that Fictionland police have harassed many minority citizens and, on several occasions, have engaged in acts of police brutality. In particular, the Center for Justice claimed that minorities have been the victims of racial profiling in traffic stops. Seventy-two members of the minority community have filed complaints to the Fictionland Police Department claiming that they have been pulled over without just cause. In each instance, Internal Affairs (IA) has investigated the complaints and found no wrongdoing. In one of the many incidents of racial profiling, last year a complaint was lodged against Officer Tim Smith, a fifteen-year veteran of the force, for racial profiling and police brutality against Antoine Jones, a prominent business owner. Again, IA Unit investigated the complaint and found no wrongdoing and took no action. Approximately two weeks after the IA handed down their decision on the complaint against Officer Tim Smith, a damaging videotape was leaked to the press from a whistle-blower in the Fictionland Police Department. The videotape showed Officer Tim Smith following Antoine Jones’  car. You could hear Officer Smith saying, “Homeboy in a Mercedes, must be a crack dealer.”  on the videotape prior to turning his siren on. Officer Smithapproached Mr. Jones and said, “Boy, give me your license and registration now!”  When Mr. Jones complied and handed the documents over, Officer Smith threw the license to the ground. Officer Smith ordered Mr. Jones to get out of his car and to pick up his license. Mr. Jones was deferential and complied with the order. The videotape clearly shows, without any provocation, Officer Smith pepper-spraying Mr. Jones in the face. Mr. Jones was handcuffed and taken into custody. The arrest report, prepared by Officer Smith, stated that Mr. Jones swung at Officer Smith and resisted arrest. Eight similar complaints against Officer Smith had been filed in the past. Each of the complaints was investigated, with IA Unit exonerating Officer Smith on each occasion.

Page 2 of 2Final Project Scenario©2007South UniversityThe Center for Justice claims that the IA Unit is unresponsive and tends to be dismissive of their complaints. The reputation of the Fictionland Police Department has been sullied, and members of the minority community, to this day, do not trust their local police department. Some members of the community are reluctant to contact the police because of negative encounters they have experienced in the past.Final Project AssignmentsThe final project assignments will include identifying the problem in the scenario, developing a response policy or program to rectify the situation, monitoring and evaluating the developed policy or program from weeks 1 through 6.Students will be asked to analyze the scenario to identify organizational problems that might have created this tension and to develop a response (policy or program) that will rectify the situation. Moreover, students will be asked to monitor and evaluate the effectiveness of the policy/program that was implemented.


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