Question 1
A personality type that tends to be resistant to distress is a(n) ________.
overdependent personality
Type A personality
counterdependent personality
hardy personality
Question 2
The adverse psychological, physical, behavioral, and organizational consequence that may occur as a result of demanding events is known as ________.
distress
grief
depression
homeostasis
Question 3
Costs associated with absenteeism, tardiness, strikes, work stoppages, and turnover are known as ________.
performance decrements
participation problems
unrealistic job interview problems
intrarole conflicts
Question 4
The ________ approach to stress suggests that stress occurs when an external, environmental demand upsets an individual’s natural steady state balance.
medical
psychoanalytic
cognitive appraisal
self-image
Question 5
The most notable self-imposed personal demand is probably:
child rearing.
workaholism.
civic duties.
being a perfectionist.
Question 6
Three direct costs of organizational distress include:
participation problems, performance decrements, and compensation awards.
functional turnover, high performance, and compensation awards.
functional turnover, increased production quality, and compensation awards.
performance variation, participation problems, and compensation awards.
Question 7
In the context of stress prevention management, most organizational prevention is:
secondary.
primary.
tertiary.
counterproductive.
Question 8
The unconscious preparation to fight or flee that a person experiences when faced with any demand is known as ________.
homeostasis
distress
stress
strain
Question 9
Job redesign, goal setting, and career management are used as stress prevention management techniques in the ________ stage.
tertiary
primary
reduction
secondary
Question 10
In the context of individual stress prevention management, learned optimism is:
a secondary individual stress prevention method.
the planning and prioritizing of tasks.
distracting oneself from pessimistic thoughts.
is a strong Type A personality characteristic.
Question 11
Task demands include all of the following except:
sexual harassment.
lack of control.
work overload.
uncertainty.
Question 12
Psychosomatic disorders:
are a form of burnout.
are a form of rust-out.
are physical ailments that begin in the mind.
can always be traced to the work situation.
Question 13
The Yerkes-Dodson law suggests that the relationship between stress level and performance arousal is:
u-shaped.
linear and negative.
bell-shaped.
dependent on the person.
Question 14
The two major categories of “role stress” at work include:
lack of control and role overload.
role conflict and role ambiguity.
new technologies and role overload.
role overload and ethical conflict.
Question 15
The stage in preventive stress management designed to heal individual or organizational symptoms of distress and strain is called:
primary prevention.
secondary prevention.
tertiary prevention.
job redesign.
